- Can I use the images on this website for tubes, siggies, etc?
Due to a contractual obligation, we cannot allow the usage of our images for this purpose. However, we are happy to direct you to http://www.mypsptubes.com/ for all of your tubing needs with Jacqueline's art. For a small fee, you can get any of the Fantasy Faery images in a resolution and size suitable for tubes.
- What are my ordering options?
Our website provides a secure online ordering system for your convenience. This is by far the fastest and easiest way for you to place an order with us.
However, you may call us at 818-567-4437 and place an order over the phone with us. You may also mail in an order if you like, but please be advised that if you send a check for payment, we will hold your order until your check has cleared.
All checks or money orders must be made out to our parent company, Medieval Inc, or we will be unable to cash them which will further delay your order. Thanks!
- How long will it take to get my order?
Our lead time will vary depending on the time of year but we try to get all orders out within two weeks of receiving your order if placed online or via phone with a credit card. We are a small company and our products are made to order and assembled by hand, so do please bear with us if it is show season or a holiday period and we are a little slower than usual. We will let you know if our lead time will be much longer. If you require a rush on your order, let us know and we will do our utmost best to accommadate you.
- I have a shop. I'd love to carry this line. How can I order wholesale?
We would love to do business with you. Please use the link below to go to our wholesale website and use the left side navigation menu to locate the Fantasy Faery products.
Paper Dreams Wholesale
- How much is shipping and how do you ship items?
We use USPS priority mail whenever possible. However, if an order is large enough we will use Fed Ex Ground to assure you the best delivery at the most reasonable price. Shipping is charged after your order is placed. The shipping charge will not show up in your shopping cart. This method assures that we can charge only what we must to cover the actual cost of shipping and our small handling fees.
- What is your return policy?
We stand behind our products. If you are not happy with your order, please contact us immediately upon receipt of your order to discuss returns or exchanges. We will not accept returns or exchanges after 30 days.
All images unless otherwise
noted are copyrighted and specific
property of Jacqueline Collen-Tarrolly Fantasy Art.
Reproduction
in any form is infringement of the copyright law.
© 2001-2007
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